Payflex Customer Service

Welcome to our guide dedicated to assisting individuals in need of Payflex Customer Service. Let’s navigate through the various contact options and ensure your payflex customer service experience is seamless and satisfactory.

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PayFlex Mobile® App & PayFlex Card

https://www.payflex.com/en/individuals/payflex-mobile-and-card.html#:~:text=To%20create%20or%20change%20your,%2D888%2D999%2D0121.

Contact PayFlex

https://www.payflex.com/en/employers-brokers/contact.html

If you’re an employee looking for help with your PayFlex account, just log in and go to Help & Support. You’ll find FAQs, an email tool, live chat and our

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FAQ

What is the number for +1-844-729-3539?

Questions? Visit payflex.com, or call us directly at 1-844-PAYFLEX (1-844-729-3539).

What is the phone number for PayFlex balance?

We invite you to reach out to our call center at 1-844-PAYFLEX (1-844-729-3539) (TTY: 711) with any questions or concerns you may have about your PayFlex accounts during these difficult times.

How do I call PayFlex HSA?

*If you’re an Aetna member, log into aetna.com. Under Helpful Resources, click Spending/Savings Accounts with PayFlex to get to your PayFlex member website. Note: If your card is lost or stolen, don’t order online. Call us immediately at 1-888-879-9280.

Why can’t I access my PayFlex account?

You’ve entered an incorrect username or password. For security reasons, we locked your online account. To resolve, call us at 1-844-PAYFLEX (TTY:711). You’ve entered an incorrect username or password.

Contact PayFlex

https://www.payflex.com/en/employers-brokers/contact.html

Complete the form below to connect with a PayFlex sales representative and we’ll be in touch with you soon. If you’re an employee looking for help with your PayFlex account, just log in and go to Help & Support. You’ll find FAQs, an email tool, live chat and our customer service number.

Contact Us | PayFlex

https://covid-19.payflex.com/covid-19/contact-us.html

Customer Service Support Phone: 1-844-729-3539 (TTY:711) Hours: Monday – Friday, 7 a.m. – 7 p.m. (CT) Saturday, 9 a.m. – 2 p.m. (CT) Account Security Concerns If you suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security. Phone 1-855-542-5988 Email accountsecurity@payflex.com

PayFlex Card Overview

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