Marc Jacobs Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Marc Jacobs Customer Service. Let’s navigate through the various contact options and ensure your marc jacobs customer service experience is seamless and satisfactory.

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Frequently Asked Questions

https://www.marcjacobs.com/default/help#:~:text=Marc%20Jacobs%20customer%20service%20representatives,every%20day%20of%20the%20week.

Corporate

https://www.marcjacobs.com/default/corporate

Corporate Contacts ; General Inquires. For general inquires, please contact: [email protected] ; Customer Service. 1-877-707-6272. customerservice@marcjacobs.

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FAQ

How do I get in contact with Marc Jacobs?

Marc Jacobs customer service representatives are available to answer your questions on domestic orders via chat, by email at [email protected] or at 877-707-6272, between 8am and 11pm ET every day of the week.

Does Marc Jacobs refund?

We are happy to accept returns for merchandise purchased on marcjacobs.com that has not been worn, washed, or altered, with tags still attached and in the original packaging (box, sunglasses case, garment bag, etc), within 30 days of purchase. Fragrances and Marc Jacobs Beauty products may be returned lightly used.

How to return Marc Jacobs online?

For full refunds of e-commerce purchases, please follow the instructions on your shipping confirmation or bring the items to a Marc Jacobs store with the return shipping label provided with the purchase and we will send your returns for you. All sales are final.

What is the warranty on Marc Jacobs?

Your Marc Jacobs watch is warranted by Marc Jacobs Watches under the terms and conditions of this warranty for 2 years from the date of its purchase. Your warranty covers: Faulty workmanship under normal use during the warranty period.

How do I contact Marc Jacobs customer service?

Marc Jacobs customer service representatives are available 24 hours a day to answer your questions at 877-707-6272 or by email at [email protected] . For questions related to watches purchased before 11/1/2019 please contact Fossil. [email protected] .

Can I return an international order to Marc Jacobs?

Marc Jacobs stands behind the quality and craftsmanship of all of our products. If you believe your item is defective or has been damaged en route, please contact a customer service representative via our Help Center. Can I return an international order to a store? The stores cannot accept returns for orders placed online. When will my order ship?

What if my Marc Jacobs watch is not available?

In case of replacement, Marc Jacobs cannot guarantee that you will receive the same watch model. If your model is not available, a watch of equal value or similar style will be provided. The warranty for the replacement watch ends two (2) years from the date the replacement watch is received.

Does marcjacobs offer free shipping?

Used regular free shipping option from the actual marcjacobs.com website. Bags arrived in perfect condition. I was so scared after reading so many bad reviews here- so not sure what happened to those people. And yes, I’m a real person, not a fake review here. Horrible customer service! Horrible customer service!

Frequently Asked Questions | Marc Jacobs

https://www.marcjacobs.com/default/help

How can I contact a Marc Jacobs representative? How do I check the status of my order? Can I place an order over the phone? How do I cancel or change my order? The price has changed since I placed my order, can it be adjusted? When will I be charged? What …

Marc Jacobs – Corporate

https://www.marcjacobs.com/default/corporate

The Marc Jacobs Balloon Necklace The Monogram Chain Link Necklace Bracelets. The Marc Balloon Cuff The Marc Jacobs Balloon Bracelet The Monogram Chain Link …

What’s The Difference? MARC JACOBS OUTLET VS MARC JACOBS RETAIL!

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