Gen Mobile Customer Service

Welcome to our guide dedicated to assisting individuals in need of Gen Mobile Customer Service. Let’s navigate through the various contact options and ensure your gen mobile customer service experience is seamless and satisfactory.

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Frequently Asked Questions

https://www.genmobile.com/apps/help-center#:~:text=To%20reach%20Customer%20Care%2C%20dial,PST%2C%207%20days%20a%20week.

1-833-528-1380

Contact Us

https://www.genmobile.com/pages/contact-us

Contact Gen Mobile Customer Care. Call 611 from a Gen Mobile phone or 1-833-528-1380 from a non-Gen Mobile phone. M-Sat: 7am-12am ET Sun: 10am-10pm ET.

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FAQ

What carrier is Gen Mobile?

Gen Mobile is an American wireless service provider. It is a subsidiary of Dish Wireless. Gen Mobile provides wireless service using the T-Mobile network, and prior to the merger between T-Mobile US and Sprint Corporation, delivered service using the Sprint network.

What is the phone number for ACP Gen Mobile?

You will notify Gen Mobile by calling 1-855-GEN4ACP (1-855-436-4227) if you no longer qualify for the ACP benefit or any of the federal assistance programs identified in your application form or when your annual household income is above 200% of the Federal Poverty Guidelines (the amount listed in the Federal Poverty …

How to get a replacement Gen Mobile phone?

To exchange or repair your phone, please call Customer Care at (833) 528-1380 to open a Return Merchandise Authorization (“RMA”) ticket.

What is the number for Gen Mobile dealer support?

You can also call our dealer hotline (833) 436-6624 or email [email protected] if you need assistance immediately.

What is gen mobile and how does it work?

Gen Mobile offers plans in 3-month packages to save even more and a referral program. Refer friends to receive $5 each in account credit. Gen Mobile offers a money-back guarantee within 7 days and no hidden fees. You won’t be charged if you decide to cancel after the first three months.

How do I contact gen mobile customer care?

After you purchase your SIM card and service plan, a Gen Mobile care representative will reach out to walk you through activating your phone. You can also call (833) 528-1380 or click here to chat with a Gen Mobile Customer Care representative for assistance. Our customer care reps are available 7:00 a.m. to 5:30 p.m. PST 7 days a week.

How do I get a free phone from gen mobile?

Get a free smartphone from Gen Mobile and Unlimited Talk, Text & 7GB data if you qualify through the Affordable Connectivity Program. Follow these easy steps to apply. Apply for ACP. See if your household is qualified for ACP. Apply here. If qualified you’ll also be asked to sign up for Gen Mobile.

Can I bring my own phone to gen mobile?

If you wanted to Bring Your Own Phone to Gen Mobile, you first would check if your device is on their plan list . For most Gen Mobile compatible phones, including those from Sprint/Virgin/Boost, you will not need to change the APN settings as they will automatically be updated to Gen Mobile’s settings.

Gen Mobile | Contact Us

https://www.genmobile.com/pages/contact-us

Call Us United States, +1-833-528-1380 From your Gen Mobile phone, dial 611 Office Hours: Everyday 7:00am – 5:30pm PST Chat with an Agent To chat with our live support team, click here Office Hours: Everyday 7:00am – 5:30pm PST Address Gen Mobile, …

Gen Mobile

https://www.genmobile.com/apps/help-center

* Gen Mobile offers nationwide 5G/4G LTE services on the nation’s largest 5G GSM network. Our 5G GSM network is expanding and already covers close to 250 million …

Porting FAQ | Gen Mobile

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