Axs Customer Service

Welcome to our guide dedicated to assisting individuals in need of Axs Customer Service. Let’s navigate through the various contact options and ensure your axs customer service experience is seamless and satisfactory.

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AXS Support

https://support.axs.com/hc/en-us

Support Topics. AXS Account. Account Basics, Your Events, Personal Information, Security · Buying Tickets. Buying Basics

Contact

https://solutions.axs.com/contact/

AXS Corporate Headquarters Los Angeles Office 425 West 11th Street, Suite 100. Los Angeles, CA 90015. Charlotte (Carbonhouse) Charlotte, NC carbonhouse.com.

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FAQ

How do I contact AXS customer service?

AXS is not responsible for failure of delivery or any losses incurred as a result of a purchaser’s failure to provide an accurate address. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [email protected] or 1-888-929-7849.

How do I get to AXS live chat?

Simply visit our support help page and click the LIVE CHAT at the bottom right corner of the page.

How do I get my money back from AXS tickets?

If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to “submit a refund request” which will display for qualifying events / transactions

Are AXS tickets refundable?

If your event is cancelled, we’ll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement). Bought your tickets at the venue’s box office? Please take the tickets directly to the box office for a refund.

AXS Help Center

https://support.axs.com/hc/en-us

Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Event Checklist and FAQs Festivals Information for festival events. Contact Us

How do I contact Fan Support – AXS Help Center

https://support.axs.com/hc/en-us/articles/360033079634-How-do-I-contact-Fan-Support

Hi! Welcome! The easiest way to connect with one of our Fan Support / Customer Service agents is to use LIVE CHAT during business hours. Simply visit our support help page and click the LIVE CHAT at the bottom right corner of the page. US Fan Support regular business hours are: Monday – Friday: 8AM – 10PM CST.

AXS Official Resale – How to Use, Transfer & Sell Tickets

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