Nelnet Customer Service

Welcome to our guide dedicated to assisting individuals in need of Nelnet Customer Service. Let’s navigate through the various contact options and ensure your nelnet customer service experience is seamless and satisfactory.

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Payment Options – Make a Payment Anytime, Anywhere

https://nelnet.com/how-to-make-a-payment#:~:text=Call%20us%20at%20888.486.4722,through%20our%20automated%20phone%20system.

Have questions? Contact us.

https://nelnet.com/contact

Our call center is open: Monday 8 a.m. to 9 p.m. (Eastern); Tuesday and Wednesday 8 a.m. to 8 p.m.; Thursday and Friday 8 a.m. to 6 p.m.. All calls

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FAQ

How do I contact Nelnet?

How to reach Nelnet customer service. Nelnet phone number: 888-486-4722.

Will student loans from Nelnet be forgiven?

Under income-driven repayment (IDR) plans, any remaining loan balance is forgiven if a borrower’s federal student loans aren’t fully repaid at the end of the repayment period (either 20 or 25 years, depending on the type of plan).

What is the Nelnet student loan scandal?

As early at 1993, Nelnet was accused of using a tax loophole to generate upwards of $1.2 billion dollars in profits from student loans that it managed. In 2007, the states of New York and Nebraska accused Nelnet of industry kickbacks and gifts to colleges and universities that pushed students toward Nelnet loans.

When can I call Nelnet?

Our call center is open:

Monday 8 a.m. to 9 p.m. (Eastern) Tuesday and Wednesday 8 a.m. to 8 p.m. Thursday and Friday 8 a.m. to 6 p.m.

Have questions? Contact us. – Nelnet

https://nelnet.com/contact

Nelnet. P.O. Box 2970. Omaha, NE 68103-2970. Send payments for accounts beginning with “J” to: Nelnet. P.O. Box 2877. Omaha, NE 68103-2877. Where to Send Your Documents. You may upload documents to your Nelnet.com account anytime. (Please do not mail your payment to these addresses.)

Welcome to Nelnet, a Student Loan Servicing Company

https://nelnet.com/

Who is Nelnet? Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 8,500+ associates working together to serve our communities and make …

Top 3 Most Common Complaints With Nelnet | Student Loan Planner

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