Jpay Customer Service

Welcome to our guide dedicated to assisting individuals in need of Jpay Customer Service. Let’s navigate through the various contact options and ensure your jpay customer service experience is seamless and satisfactory.

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About JPay

http://www.jpay.com/Phelp.aspx#:~:text=You%20can%20also%20speak%20to,pay%20using%20my%20debit%20card%3F

JPay

http://www.jpay.com/ContactInfo.aspx

Call or Write Us. 24 Hour Customer Support. (800) 574-JPAY (5729). Mailing Address. JPay LLC. 3450 Lakeside Dr, Ste 100. Miramar, FL 33027. Press Inquiries.

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FAQ

Why is my JPay account blocked?

An incarcerated individual is generally blocked because they have received money from a credit or debit card that was reported as stolen.

Can you get a refund from JPay?

The JPay refund policy states that refunds are issued on a case-by-case basis, and eligibility for a refund may vary depending on the circumstances of the transaction. To request a refund from JPay, you must contact their customer service team directly.

Can I reopen my JPay account?

If you want to re-open an online account in the future you will need to use a different email address and create a new account.

Can inmates send emails through JPay?

JPay’s incarcerated individual email service is a fast, feature-rich way to correspond with your incarcerated loved one. Depending on the facility, incarcerated individuals may be able to respond electronically, view and print your message, and view photo attachments.

JPay | Contact Info

https://www.jpay.com/ContactInfo.aspx

24 Hour Customer Support (800) 574-JPAY (5729) Mailing Address. JPay LLC. 3450 Lakeside Dr, Ste 100. Miramar, FL 33027. Press Inquiries. [email protected]

JPay | Contact Us

https://www.jpay.com/FContactForm.aspx

JPay offers convenient & affordable correctional services, including money transfer, email, videos, tablets, music, education & parole and probation payments. JPay makes it easier to find an Incarcerated Individual, send money and …

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