Alabama Power Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Alabama Power Customer Service. Let’s navigate through the various contact options and ensure your alabama power customer service experience is seamless and satisfactory.

alabama

Electricity Billing and Payment Options

https://www.alabamapower.com/residential/billing-and-payment-options.html#:~:text=Our%20Customer%20Service%20team%20can,%2D800%2D245%2D2244.

Need help? Find out all the ways we serve you.

https://www.alabamapower.com/news/company/find-out-all-the-ways-we-serve-you.html

You can reach Alabama Power’s Residential Customer Service Call Center for outrages and emergencies at 1-800-888-2726 or text OUT to APCOUT to report an outage.

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FAQ

How do I speak to someone at Alabama Power?

If you need to talk to a customer service representative about a payment question, payment arrangement or service issue, you can reach us at 1-800-245-2244 or by direct message to @alabamapower on Twitter.

How do I set up Alabama Power?

Getting Started
  1. Register your account. Visit our Online Customer Care center to find your account using either your personal information, email address or billing information. …
  2. Confirm your password. Finish the registration by completing the online form and submitting it.
  3. Log in to your new online account.

What is the phone number for Alabama Power trouble?

Recovery. If your entire neighborhood loses power, we already know about it. But we do encourage customers to also report their outages on our website, their Alabama Power smartphone app or by calling us at 1-800-888-2726.

What is the text number for Alabama Power?

Yes, there are several ways to request the status of an outage: Text “Status” to 272-688* Call Alabama Power’s automated phone system at 1-800-888–2726. Check the status of an outage online.

We’re celebrating 50 years of customer service!

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