Hello Fresh Customer Service

Welcome to our guide dedicated to assisting individuals in need of Hello Fresh Customer Service. Let’s navigate through the various contact options and ensure your hello fresh customer service experience is seamless and satisfactory.

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Terms & Conditions

https://www.hellofresh.com/about/termsandconditions#:~:text=In%20the%20event%20that%20you,(646)%20846%2D3663.

In the event that you are unhappy with any part of your Meal Box, or a specific Meal Kit, you can reach out to us at [email protected] or call Customer Care at (646) 846-3663.

Contact Us

https://www.hellofresh.com/contact-us

Have a question? We’re currently experiencing a high volume of support requests and wait times. We appreciate your patience.

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FAQ

Can you cancel HelloFresh and get a refund?

11.1 If you have cancelled an Order in accordance with clause 7.5, we will process any refund due to you within 14 days of the day you gave notice of cancellation. In this case, we will refund the price of the Product in full, and any applicable delivery charges.

How do I contact HelloFresh to cancel my order?

Log in on the HelloFresh website. Click on ‘Your Account Settings’. Click the small edit box under ‘Subscription Info’. Click on ‘cancel my subscription’ at the bottom of the page.

How do I report a problem on HelloFresh?

You can connect with its customer support team via any of the following means.
  1. Via Chat.
  2. Via Mobile App.
  3. Via FAQs/Help Center.
  4. Via our complaints services.

How long do HelloFresh refunds take?

5.4 If we refuse an Order on or prior to delivery but after our relevant weekly order cut-off, a full refund, less any discounts, will be made within 10 Business Days.

HelloFresh

https://www.hellofresh.com/contact-us

Do Not Sell or Share My Personal Information. Payment methods. HelloFresh

Customer Care Contact – HelloFresh USA – Zendesk

https://hellofreshusa.zendesk.com/hc/en-us/sections/360011020494-Customer-Care-Contact

HelloFresh Help Center Customer Care Contact Who do I contact for more Holiday Box questions? Have an issue with your delivered box? Let’s get it fixed. Contact Us

I ordered HelloFresh to see if it was a scam.

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