Jcpenney Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Jcpenney Customer Service. Let’s navigate through the various contact options and ensure your jcpenney customer service experience is seamless and satisfactory.

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JCPenney Return Exceptions

https://www.jcpenney.com/m/customer-service/return-exceptions#:~:text=accepted%20in%20store.-,Customers%20should%20retain%20the%20invoice%20and%20call%20customer%20care%201,322%2D1189%20for%20return%20instructions.

JCPenney Customer Service Links & Resources

https://www.jcpenney.com/m/customer-service

Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

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FAQ

How do I contact JCPenney about my order?

Sign in or look up your order and select “Cancel Order” next to the order number. You may also call Customer Care at (800) 322-1189 for assistance, with consideration that call wait time may extend past the 30-minute cancellation window.

What is the 1 800 number for JCPenney credit card?

If you have specific questions about your JCPenney Credit Card account that are credit-related or account-related- including changing your mailing address-and you can’t find what you’re looking for in the FAQ section of the JCPenney online credit center, please call JCPenney Credit Services at 1-800-542-0800.

Can I pay JCPenney bill by phone?

Over the phone: To make a payment over the phone, call (800) 527-4403 and follow the prompts. At a store: You can make a payment at your nearest JCPenney store location during normal business hours.

JCPenney Customer Service Links & Resources

https://www.jcpenney.com/m/customer-service

Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

JCPenney Returns Policy

https://www.jcpenney.com/m/customer-service/returns

Need Help with an Order? Problem with an order or need help with a return? Our support staff will be happy to help. Tweet us @askJCP Call 1-800-322-1189 JCPenney monitors return activity through the use of a third-party service and reserves the right to limit returns or exchanges with or without a receipt. What is JCPenney’s return policy?

Customer service at JC Penney’s:)

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