West Elm Customer Service

Welcome to our guide dedicated to assisting individuals in need of West Elm Customer Service. Let’s navigate through the various contact options and ensure your west elm customer service experience is seamless and satisfactory.

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Customer Service

https://www.westelm.com/customer-service/

Contact us by phone at 1-888-922-4119, email or using one of our self-service features. From tracking your order to processing a return, West Elm is here to

Accessibility

https://www.westelm.com/about-us/accessibility.html

922.4119 or email our team at [email protected], and we will be happy to assist you. Desktop Site · Customer Service · Privacy · Accessibility · Terms.

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FAQ

Does West Elm have email customer service?

For further assistance, please call Customer Service department at 1.888. 922.4119 or send an email to [email protected].

Can you cancel a couch order from West Elm?

2. TERMS FOR CANCELLATION, RETURN AND REFUND OF ORDERS. (a) You can cancel orders for Products partially or fully prior to issuing and processing of the invoice in relation to such Products by us. Orders cannot be cancelled once the invoice has been processed and issued.

What is the warranty on West Elm contracts?

The length of a West Elm warranty depends on the product you’re insuring. For lighting, rugs, and furniture, the length of the coverage is three years. If you’re insuring a mattress, however, the length of coverage is five years.

How long does it take for West Elm to deliver furniture?

Shipping Rates + Fees
TYPE OF ITEM DELIVERY TIMING
Non-Upholstered Furniture – within metro areas* 7-10 business days
Non-Upholstered Furniture – outside metro areas* 2-3 weeks
Quick Ship Upholstery 2-3 weeks
Special Order Upholstery 8-10 weeks, or as otherwise indicated on the product page

Customer Service | West Elm

https://www.westelm.com/customer-service/

U.S. Customer Service 1.888.922.4119. Credit Card. Earn 10% Back in Rewards 2 for your first 30 days as a cardmember across our brands with the West Elm Credit Card. Apply Now. … west elm. NEWLYWED DISCOUNT Receive 10% off any purchase for 6 months after your wedding. PRIVATE SHOPPING APPOINTMENTS

Help Topics – General Shopping | west elm | West Elm

https://www.westelm.com/customer-service/faq.html

For non-custom furniture and other oversized items, call Customer Service at 1.888.922.4119. Return to Stores – You can return most non-furniture items to your local West Elm location (West Elm outlet stores excluded). … The West Elm Key Rewards Card can be used to make purchases and earn the best rewards across our collection of seven …

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