Byte Customer Service

Welcome to our guide dedicated to assisting individuals in need of Byte Customer Service. Let’s navigate through the various contact options and ensure your byte customer service experience is seamless and satisfactory.


Contact Us

Want to know more? Let’s talk ; Reach Out. Request Support ; Text Us. 310-272-5019 ; Call Us. 866-765-2327

Byte Support Requests

Byte Support Requests · 1-866-765-2327.



How do I get in touch with Byte?

Contact Us
  1. Reach Out. Request Support.
  2. Text Us. 310-272-5019.
  3. Call Us. 866-765-2327.

Can I get my money back from Byte?

For your safety, we do not accept returns. Most products ship the same day they are ordered, or in the case of custom aligners we begin production of your custom aligners as soon as you complete your aligner purchase. Once an order has been placed we cannot accept exchanges, returns or refunds.

What is the phone number for Byte payment?

If you need to split the payment between your FSA and another card, we can manually process your order over the phone. No worries. Get in touch via our Contact Us page or give us a shout at 866-765-2327 (M-F), and one of our Byte Advisors will be happy to help.

Is Byte a real company?

Byte is an oral care platform that works across the U.S. with a network of licensed orthodontists and dentists. These professionals prescribe and direct customized, at-home treatment plans for Byte’s FDA-approved invisible aligners at less cost than traditional treatment options.

Is byte a good company?

Byte receives a mix of positive and negative customer service reviews, although most tend to be positive. When Byte had an expansion boom, it seems that customer service was strained, but it has since recovered. Customer service agents are generally quick to respond and attentive, and the company has an A+ rating with the Better Business Bureau.

How do I contact byte support?

If you have any questions please reach out to our Byte Support team by going to or by calling 877-298-3669. Amazing people! They helped me with a payment option as I could not pay for them outright and the people I spoke with regarding the molds and then getting aligners were so nice and patient with me❤️

What is the my byte app?

The My Byte app is a free app we offer so our customers can complete check ins, follow their treatment, and get assistance. If your app store is showing a payment is needed we would like to look further into this. Please send us an email at [email protected]

How much does a byte protection plan cost?

You’ll get 5 years of retainers to maintain your smile (the first set is free, BTW!), plus coverage for lost or stolen aligners. The Byte Protection Plan price is $749 for both All-Day and At-Night Aligner plans. The Byte Protection Plan is a non-refundable warranty on your treatment with Byte aligners—once added, it cannot be removed.

Contact Us – Byte


Need help? Byte Support Requests I’m in Byte aligners or retainers I’ve purchased an impression kit (but not aligners yet) I’m not yet a Byte Customer

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